Shipping policy
All artworks are carefully packaged to ensure they arrive safely and in perfect condition.
Worldwide shipping available. Free shipping within Spain.
📦 Processing Time
Each artwork is prepared with care. Orders are usually processed and shipped within 3–7 business days after payment confirmation.
For larger or delicate pieces, preparation time may be slightly longer. If this is the case, you will be informed by email.
🇪🇸 Shipping within Spain
Shipping within Spain is free of charge.
All orders shipped within Spain are fully covered and carefully handled to ensure safe delivery.
🌍 International Shipping
I offer worldwide shipping.
For international orders, shipping costs are calculated at checkout based on destination, size, and weight of the artwork.
🚚 Shipping Methods
Artworks are shipped using trusted courier services, with tracking whenever possible.
🛃 Customs & Import Duties
For international orders outside the European Union, customs duties, taxes, or import fees may apply.
These charges are the responsibility of the buyer and are not included in the artwork price or shipping cost.
🖼️ Packaging
Each artwork is professionally packed using protective materials to ensure safe delivery.
Unframed works are carefully rolled or flat-packed depending on the medium and size.
📍 Delivery Time
Delivery times vary depending on destination:
- Spain: approximately 3–7 business days
- European Union: approximately 5–10 business days
- International: approximately 7–21 business days
Please note that delivery times may vary due to customs processing or local courier delays.
🔁 Returns & Damages
All sales are final.
However, if your artwork arrives damaged, please contact me within 48 hours of delivery, including photos of the packaging and the artwork, so I can assist you.
📩 Contact
If you have any questions regarding shipping or delivery, feel free to contact me at: elisabet.alba@gmail.com